If you are unsatisfied with your order in any way, please return it to us within 10 days of delivery for a refund or exchange. The item must be unused, be in its original packaging and be suitable for re-sale. Postage costs for returning items to us cannot be refunded, unless the item is faulty or damaged.
We recommend that you send your order back to us using a tracked delivery service as we cannot be held responsible for any parcel lost during transit to us.
Our return address is: Forth Coffee Roasters, Units 3 & 4 Flexspace, Harvest Road, Newbridge, Edinburgh, EH28 8LW
Once your item has been returned, we will inspect it and take the necessary action as soon as possible.